Contact us
If you have a comment or a question for OSFI, you can contact us by telephone, by mail, or by email.
If you have a complaint about a federally regulated financial institution, please visit the Filing a complaint about financial products and services web page from the Financial Consumer Agency of Canada.
General enquiries
Phone: 1-800-385-8647
TTY: 1-800-465-7735
Email: information@osfi-bsif.gc.ca
To access OSFI employees' telephone numbers, please search the Government Electronic Directory Services (GEDS)
Mailing addresses
Ottawa (Head Office)
255 Albert Street
12th Floor
Ottawa, Ontario
K1A 0H2
Telephone (reception): 613-990-7788
Toronto
Suite 1900
121 King Street West
Toronto ON M5H 3T9
Telephone (reception): 416-973-6662
Montreal
2001 Robert-Bourassa Boulevard
Suite 530
Montreal QC H3A 2A6
Telephone (reception): 514-283-4836
Vancouver
605 Robson Street
7th Floor
Vancouver BC V6B 5J3
Incorporation documents
Access to Information and Privacy Coordinator
OSFI
255 Albert Street, 12th floor
Ottawa ON K1A 0H2
Canada
Email: atip-aiprp@osfi-bsif.gc.ca
Please note that a service fee applies to such requests.
Access to Information and Privacy
Access to Information and Privacy Coordinator
OSFI
255 Albert Street, 12th Floor
Ottawa ON K1A 0H2
Canada
Email: atip-aiprp@osfi-bsif.gc.ca
Media enquiries
See the Media Room.